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Help Center
Written for the moment something is not working rather than for a brochure. Every article says what to press, in what order, and what you should see afterwards.
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The six things most people need in their first week.
GETTING STARTED
Your first week
Open the app, put in one real thing, and watch it appear on the calendar. Twenty minutes, no setup wizard.
BASICS
Spaces, and why money stays separate
Personal and Business do not mix. What a Space is, when to make another, and how to fix it if you guessed wrong.
SHARING
Sharing with your household
Invite an adult, add a child, decide what each person sees. Including how to take an invite back.
VOICE
Voice and text commands
What it understands, how to say several things at once, and how to correct it when it mishears you.
DEVICES
Sync, offline, and moving phone
Why it works with no signal, what happens when two devices disagree, and how to tell it has caught up.
ACCOUNT
Trials, billing and leaving
What a trial does, what happens at the end of one, how to pause, and what we keep if you go.
Tutorials
Short, specific, one job each.
- Record your first expense by voice2 min
- Set up a monthly bill so it stops surprising you3 min
- Give a child a login and an allowance4 min
- Say five things in one sentence and have them land correctly3 min
- Split a personal card from a business one4 min
- Move to a new phone without losing anything5 min
- Pause a plan instead of cancelling it2 min
- Work for a week with no internet at all3 min
Common questions
It is not syncing. What do I check first?
The dot at the bottom of the sidebar says what it is doing. If it reads synced with a time beside it, sync is not your problem. If it never leaves waiting, sign out and back in on the device that is behind: the account is the source of truth and the device takes its copy from there.
Voice heard the wrong thing. Where did it go?
Nowhere. Nothing is written until you confirm it. The confirm screen lists every action first, each line can be edited or dropped, and you can add a line it missed entirely.
Can my family see my Private Space?
No. Private is shared with nobody, including whoever administers the household. Sharing is decided per Space and you choose which.
I deleted something by accident.
Deleting a repeating entry asks which you meant: this one, this and future, or the whole series. For anything else, write to us within 30 days and we can usually bring it back from a backup.
How do I get a receipt?
Settings, then your plan. Every charge is listed with a receipt you can download.
Do you read what I write?
No. Your entries are yours. What leaves your device is what sync needs to carry, and the privacy page says exactly what that is.
Still stuck? Write to support@buhata.com and say what you pressed and what happened instead. That one sentence saves a day of back and forth.